Privacy Policy
At Pick a Path, we are committed to protecting your privacy and personal information in accordance with the Privacy Act 2020 (the Act) of New Zealand. This policy sets out how we collect, use, disclose, and store your personal information.
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Collection of Personal Information
We collect personal information from you when you use our services, create an account, or contact us through our website. This may include your name, contact information, employment history, and other information relevant to the services we provide.
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Use of Personal Information
We use your personal information to provide our services, communicate with you, and improve the quality of our services. We may also use your information for marketing purposes with your consent.
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Use of Artificial Intelligence in Service Provision
At Pick a Path, we employ advanced artificial intelligence (AI) technologies, including ChatGPT, to enhance our service offerings. While these technologies assist in content generation and service efficiency, we assure you that the confidentiality and privacy of your personal information are paramount. All interactions involving AI are designed to comply with the Privacy Act 2020.
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AI Interaction with Personal Information
In utilising AI technology, we may input personal information you have provided, such as employment history or skills, to generate tailored content for CVs and other career-related documents. Be assured that this data is processed securely and is only used for the specific purpose of enhancing the services we provide to you.
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Safeguards and Confidentiality
We maintain strict safeguards to protect your personal information when interacting with AI technologies. These include limiting the data used by AI to what is necessary for service provision and ensuring that all AI interactions are compliant with our privacy and data protection policies.
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Disclosure of Personal Information
We may disclose your personal information to third parties such as our contractors and service providers to facilitate the provision of our services. We will take reasonable steps to ensure that these third parties are also bound by the Act or a similar standard of privacy protection.
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Storage of Personal Information
We store your personal information securely in accordance with the Act. We will take reasonable steps to protect your information from unauthorised access, modification, or disclosure.
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Access and Correction of Personal Information
You have the right to access and correct your personal information held by us. If you would like to access or correct your personal information, please contact us using the details provided on our website.
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Complaints and Concerns
If you have any concerns or complaints regarding the handling of your personal information, please contact us using the details provided on our website. We take all complaints seriously and will investigate and respond to you promptly.
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Updates to this Policy
We may update this policy from time to time. The updated policy will be posted on our website, and your continued use of our services following any changes indicates your acceptance of the updated policy.
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Contact Us
If you have any questions or concerns regarding this policy or the handling of your personal information, please contact us at info@pickapath.co.nz.
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Terms & Conditions
These terms and conditions (the “Terms”) apply to the use of the website at www.pickapath.co.nz (the “Site”) and any services provided by Pick a Path (“we”, “us” or “our”) through the Site.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use the Site.
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Description of Services
Pick a Path provides various services related to career development, including but not limited to CV and cover letter writing, LinkedIn optimisation, and job search advice. The specific services available on the Site may vary from time to time.
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Use of Artificial Intelligence in Service Provision
In providing our CV writing and other career services, we utilise advanced artificial intelligence (AI) technology, including tools like ChatGPT. This technology assists in generating content and suggestions, ensuring high-quality and efficient service. Please be aware that while AI greatly aids in the process, the final review and personalisation of documents are meticulously undertaken to align with your specific career goals. This ensures that every aspect of our service is tailored to meet your individual needs. By engaging with our services, you acknowledge and consent to the use of AI as part of our service delivery.
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Use of the Site
You agree to use the Site and its services only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Site by, any third party. You agree not to use the Site in a way that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment.
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Payment
The fees for our services will be clearly displayed on the Site, and you will be required to pay the applicable fee before receiving the service. Payments can be made using the payment options provided on the Site.
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Refunds and Cancellations
If you are not satisfied with the service you have received, please get in touch with us at info@pickapath.co.nz. We will endeavour to resolve the issue to your satisfaction.
If you cancel a service before it has been provided, we will refund the application fee. If you cancel a service after it has been provided, we reserve the right to withhold a portion of the price to cover our costs.
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Intellectual Property
All content and materials on the Site, including but not limited to text, graphics, logos, images, and software, are the property of Pick a Path or its licensors and are protected by New Zealand and international copyright and trademark laws.
You may not use, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content or materials on the Site for any commercial or public purpose without the prior written consent of Pick a Path.
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Disclaimer of Warranties
The Site and its services are provided on an “as is” and “as available” basis. Pick a Path makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site. You expressly agree that your use of the Site and its services is at your sole risk.
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Flexible Review Period and Timely Communication Policy
In order to ensure that our clients receive the best possible service, we offer a 3-day review period during which clients can suggest changes and revisions to the initial draft. We understand that reviewing documents requires careful consideration, and we encourage our clients to use this period to provide their feedback in a timely manner.
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We strongly urge clients to take advantage of the 3-day review period and provide their suggestions promptly to ensure that we have ample time to make the necessary revisions. After the 3-day period has elapsed, we cannot guarantee that all changes can be made. However, we will do our best to accommodate any requests for changes that come in after the deadline.
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If we have not heard from the client during the 3-day review period, we will follow up and remind them of the deadline. If there is still no response by the end of the 3-day deadline, we will assume that the client is satisfied with the draft version. We will then proceed to promptly send out both a PDF version and a Word version to the client.
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We emphasise the importance of timely communication and feedback from our clients to ensure a successful collaboration and avoid any delays in the delivery of our services.
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Limitation of Liability
To the fullest extent permitted by applicable law, Pick a Path will not be liable for any damages arising from the use of, or inability to use, the Site or its services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
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Indemnification
You agree to indemnify, defend, and hold harmless Pick a Path and its affiliates, officers, directors, employees, agents, licensors, and suppliers, from and against any claims, actions, demands, liabilities, damages, losses, fines, penalties, settlements, expenses (including reasonable legal fees and expenses), and costs, including any interest, penalties, or reasonable attorneys' fees incurred in connection with such claims or actions, arising out of or related to:
a) Your use of the Pick a Path website or services;
b) Any content or material that you post, upload, publish, transmit, or otherwise make available through the Pick a Path website or services;
c) Your violation of these Terms and Conditions or any applicable law, regulation, or third-party right; or
d) Your violation of any rights of another person or entity.
Pick a Path reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Pick a Path in asserting any available defences.
Client Responsibility for Accuracy of Submitted Information
It is the sole responsibility of the client to verify the accuracy and validity of any information provided prior to submitting it for any application. Pick a Path will not be held liable for any misrepresentation of information by the client. By using our website or services, you acknowledge and agree that you are solely responsible for the accuracy and validity of any information you submit, and that Pick a Path shall not be responsible or liable for any losses, damages, or other liabilities resulting from inaccurate or invalid information submitted by you.
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Applicable Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand. You hereby consent to the exclusive jurisdiction and venue of courts in New Zealand, in all disputes arising out of or relating to the use of the Website. Use of the Website is unauthorised in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including without limitation this paragraph.
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Any rights not expressly granted herein are reserved.